Job Vacancies

An opportunity has arisen within The Property Services Team for a Technical Support Officer.

We need an enthusiastic, driven individual to provide administrative support to the Mechanical & Electrical Manger, Compliance Manager and Compliance team, ensuring resilience and continuity of the wide-ranging compliance workstreams.

Operational Duties & Accountabilities

- Capture, check, record, review, and act on data across all workstreams.

- Manage the compliance Software (TCW) system

- In support of the Compliance team, collate monthly or ad hoc reporting requirement to include statistics, data charts & trend analysis.

- Ensure that all compliance records and management systems are current and updated, ensuring adherence with data protection and GDPR requirements.

- Provide support, assistance and cover across the Compliance and wider Property Service Team when required, with a variety of tasks such as raising bulk orders, ‘no access’ procedures including the escalation of cases, mail merges, legal referrals and data recording

- Manage the Compliance email Inbox, cascade queries to relevant officers and respond accordingly

- Work in partnership with contractors, colleagues (from Property Services and the wider Housing and Corporate services) to take holistic approach to service delivery.

- Liaise with residents undergoing works in their homes to provide information, dealing with their needs sensitively, explaining technical plans or specifications to a non-technical audience.

There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexi-time, we have generous leave entitlements, including an additional three days off when the office is closed between Christmas and New Year. We also have a range of learning and development services to support your career goals.

For an informal discussion about the post, please contact Ibi Akoto, Compliance Manager at ibiyemi.akoto@waverley.gov.uk

We do not accept CVs without a completed application form. Strictly no agencies please.

Closing date for applications: 09:00am Monday 05 August 2024.

Interview date: Week Commencing 12 August 2024.

Please note we do not accept applications after the time given on the advert.

To apply for this vacancy, click the “Apply Online” link.

If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.  Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.

You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.  

If you are unable to use this service or would like assistance, please contact us via hr@waverley.gov.uk or call the Human Resources team on 01483 523388.